Introduction: The Wings of Angels (01:59)
This film examines social learning, social persuasion, and "hacking for good." Authoritarians use behavioral science to manipulate people. (Credits)
Which Form of Government is Best? (03:44)
Most Americans support democracy. World leaders use the chaos in the U.S. as a defense for authoritarian regimes and exploit marketing tools to garner public support. "Star Wars" highlights the concept that freedom means the risk of chaos.
Behavioral Study (06:25)
Humans often make decisions on autopilot; those decisions shape society. Coren Apicella studies the Hadza to better understand evolutionary pressures and how people influence each others' decisions.
Social Contagion (04:27)
Behavior within a social network is contagious; we make most decisions on autopilot. Nicholas Christakis and his team examine obesity. Christakis hopes to design hacks that will help societies function better and improve health.
Social Influence (03:44)
Hacking our autopilot system is more successful than appealing to logic. Robert Cialdini's study uses four appeals to encourage people to reduce energy consumption. Authoritarian regimes exploit the human instinct to be part of the valued collective.
Social Credit System (05:45)
The Chinese government uses the game-like scoring system to control the behavior of over 1 billion citizens; those with low scores face consequences. James Portnow discusses the dangers of government gamification. Chinese citizens prefer this system over the chaos they see in the U.S.
Using Mind Hacking (05:45)
Portnow and Laurie Santos see positive aspects of hacking; hacks have a pivotal role in human affairs. Richard Thaler discusses using nudges to help people achieve their goals and retirement plans.
Reducing "Sludge" (04:34)
Cass Sunstein tries to reduce bureaucratic red tape for federal programs and regulations. Jacob Ward uses backup cameras to illustrate cost/benefit. Glenn Beck denounces nudging. Hacking is an inevitable part of human life.
Hacking for Good (04:42)
Repeat offender Chris H. learns how to change his behavior and develops a hack to make his new lifestyle contagious. We can hack our own minds to create beneficial habits; repetition, reward, and context are elements of habit formation.
Developing Expertise (02:25)
Ward discusses becoming an expert in our own life. We can train our slow thinking system to be on alert for triggers and overcome our autopilot reaction.
Bias and Social Challenges (07:37)
Can we use social contagion to address issues involving police interactions? California police officers receive implicit bias training. The Implicit Association Test reveals the impact of autopilot biases on decision-making. Experts discuss "no-fault" insurance for autopilot mistakes.
Avoiding Predictable Mistakes (04:15)
Ward uses backcountry skiing to illustrate the value of using hacks to overcome autopilot mistakes. We can better understand our decision-making process to improve our lives.
Credits: The Wings of Angels (00:46)
Credits: The Wings of Angels
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