Negotiation is something we’ve all done at one time or another. Whilst we are not taught negotiation at school, it is a valuable skill to master, particularly in the workplace. In this training program, you are shown a sales negotiation between an account manager and an office manager. Through the scenario you will learn:
• The importance of preparation
• Tips for handling objections
• Importance of questioning
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Length: 9 minutes
Copyright date: ©2013
Prices include public performance rights.
Not available to Home Video, Dealer and Publisher customers.
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