Segments in this Video

Retail Worker: Main Duties and Responsibilities (00:40)


As assistant manager, Abby Baird helps customers, teaches selling techniques to employees, and keeps the shelves stocked with product.

Retail Worker: Career Beginnings (00:42)

Baird is passionate about fashion and accessorizing.

Retail Worker: Keys for Success (00:37)

Customers like Baird for her energy and kindness.

Retail Worker: Education and Certification Requirements (02:18)

To work in this field, an individual needs good social and leadership skills. Knowing how to use a cash register and making change is key.

Retail Worker: Workplace Atmosphere (01:08)

This position does not require travel; a typical work week is between 32 and 38.

Retail Worker: Advice for Aspiring Pros (01:17)

Baird looks for new-hires that are confident and willing to put in extra hours when needed.

Retail Worker: A Day on the Job (01:22)

Upon opening, Baird completes any unfinished tasks from the previous day, checks the register for adequate change, reads her emails, and takes out the trash.

Retail Worker: Industry Goals and Service (00:41)

Making a customer feel important is is Baird's goal. She hopes that on return visits she will be asked for by name.

Retail Worker: Industry Challenges (02:15)

Many stores cannot make enough in sales to stay afloat; poor customer reviews can affect the success of a business. Employees quit over the workplace atmosphere and lack of hours.

Retail Worker: Looking at the Future (01:26)

Some customers still prefer to see an outfit on before purchasing. Baird's stores have been expanding, but she sees the internet taking over jewelry sales.

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Retail Worker—Career Q&A: Professional Advice and Insight

DVD (Chaptered) Price: $49.95
DVD + 3-Year Streaming Price: $74.93
3-Year Streaming Price: $49.95



What is it like to be a retail worker? In this Career Q&A video interview, Abby Baird talks about her career path, what she does on the job, and the keys to success working in retail. She also offers candid advice on breaking into the profession as well as insight into the industry’s biggest challenges and how the field may change in the next ten years.

Length: 13 minutes

Item#: BVL162491

ISBN: 978-1-64481-009-5

Copyright date: ©2018

Closed Captioned

Performance Rights

Prices include public performance rights.

Not available to Home Video customers.