Director of Volunteer Services: Main Duties and Responsibilities (00:25)

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Mary Williams recruits, trains, and orients new volunteers.

Director of Volunteer Services: Career Beginnings (01:23)

Williams was hired after the hospital opened up their own volunteer services. An interest in helping other people is necessary to succeed in this career.

Director of Volunteer Services: Keys for Success (01:08)

Flexibility and friendliness are required to succeed in this position. A good volunteer is dependable and amicable.

Director of Volunteer Services: Education and Certification Requirements (02:36)

National certifications are available for this field. Handbooks, applications, and written tests are part of the continuing education. Computer skills are necessary.

Director of Volunteer Services: Workplace Atmosphere (00:48)

Flexible hours are available for this position. There is minimal travel.

Director of Volunteer Services: Advice for Aspiring Pros (01:55)

Williams advises future applicants to have volunteer experience. There is no definitive major for volunteer services but higher education is recommended.

Director of Volunteer Services: Day on the Job (01:52)

Williams checks her email, makes hospital rounds, does junior volunteer interviews, and oversees the gift shop.

Director of Volunteer Services: Industry Goals and Services (00:55)

Skilled and talented volunteers who can supplement healthcare services are sought after.

Director of Volunteer Services: Industry Challenges (01:06)

Competition for volunteer services among providers can be a challenge.

Director of Volunteer Services: Looking at the Future (00:30)

Williams sees new possibilities in the field for students and nonprofit organizations that rely on volunteer services.