Michael finds Toby playing with a video camera; he warns him not to attract the attention of the hired consultant. Vernita tells Michael that his level of absenteeism has increased.
Identifying which absences are genuine and which are not is difficult; Michael does not have a written system for managing absences. Vernita explains the purpose of the interview.
The video diary reveals that Glenn is frustrated with the inability to talk to Michael. Michael learns Glenn has been absent because of work worries. Tips include: watch for warning signs and patterns, keep records, and address the problem as quickly as possible.
Charlie has not come to work on two consecutive Mondays. Michael thinks he is golfing and confronts him about his absenteeism. Tips include: face-to-face meeting, prepare emotions and facts, and ask what was wrong; probe if necessary.
Angela has been absent several mornings because of a practical problem. Michael identifies a pattern and asks Angela why Wednesdays are a problem; they find a resolution.
Review the absenteeism management techniques discussed in this video.
Credits: Absence Minded: Leadership & Management Classics
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This video is designed to help managers tackle absenteeism within their teams. It shows one manager’s journey from recognizing he has an absenteeism problem, to creating a structured, positive approach that dramatically reduces the levels of absenteeism. Covering all aspects, including the return to work interview, the program teaches managers how to deal with this sensitive subject in three simple stages: acknowledging the problem, identifying the reasons, and agreeing on a solution.
Length: 22 minutes
Item#: This title is currently not available.
Copyright date: ©2001
Prices include public performance rights.
Not available to Home Video, Dealer and Publisher customers.
Only available in USA and Canada.
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