Team Leadership: Introduction (01:24)
This program will address ways to develop effective team leadership. Meet the experts who will analyze scenarios that involve the breakdown of team leadership and suggest ways team members could be more effective.
Successful Teams (00:30)
Successful organizations receive input from all participant levels.
Defining the Mission (00:38)
Each individual brings unique qualities to a group. Understand the goal or mission of a team.
Changing in Mid-Stream (02:43)
Team leader Jackie announces that the company has decided to add new features; sudden changes are an emerging pattern. Employees question the development of the team and lack of direction. Experts analyze the situation and provide suggestions on how team members could be more effective.
Establishing Ownership Authority and Responsibility (00:32)
Leaders oftentimes need to change. High-performing teams need to be empowered.
Excuses, Excuses (02:00)
A company received a high number of customer complaints and team leader Matt wants an answer. Team members express frustration with being ignored. Experts analyze the situation and provide suggestions on how team members could be more effective.
Promoting Respect and Trust on Diverse Teams (00:57)
Self-interest can negatively affect team performance. Stereotyping team members can lead you to discount what they say. Trust, respect, and belief in abilities are necessary for effective team performance.
What's in it for Me? (03:15)
Team members share their concerns about a new system and how it affects their department; other team members judge their character. Experts analyze the situation and provide suggestions on how team members could be more effective.
Merging Diverse Cultures (00:31)
There is more than one way to accomplish a task and everyone has something to offer. Be willing to listen to others.
A House Divided (03:34)
After a merger, team leaders want to develop a strategy for consolidating systems and business development strategies; they have different perspectives. Experts analyze the situation and provide suggestions on how team members could be more effective.
Adapting to Different Approaches (01:05)
To be a successful team, celebrate differences and actively search for those who have different talents. Recognizing that everyone has a unique contribution to make promotes mutual acceptance. Don James lists five elements of good team players.
Birds of a Feather (01:48)
Two team members are upset that a third member presented marketing strategies without consulting them first; she feels they do not support her ideas. Experts analyze the situation and provide suggestions on how team members could be more effective.
Tools for Effective Team Leadership (01:37)
Team leaders and members should: actively listen, recognize everyone's leadership, recognize positive activities, focus on solutions and commitments, acknowledge team members, look to one's self before placing blame, take responsibility, honor commitments, and develop an environment of trust and respect.
Credits: Team Leadership (01:33)
Credits: Team Leadership
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